Michelle

December 3rd, 2020

Shannon; I know that I said Thank you- a lot, and have told everyone I can think of how fantastic our experience with Orlando Stroller Rentals was, but I wanted to email and thank you again. Even now, weeks after our trip, I am still amazed at the difference the stroller- and more importantly your customer service- made to our extended (thanks, Ike) vacation.

Firstly, I was amazed at how thorough and considerate you were in answering all my questions before our trip. And then, to return my call even at 6am when the hotel mistakenly “lost” the stroller I was waiting for, and to make sure I had one in my hands before 8- WOW! I know you’re not associated w/ Disney, but the magic is alive and well at OSR. Together my kids weighed 96 lbs., but the stroller was super easy to maneuver- even one handed, and the big canopies were awesome! My husband and I lamented not being able to try one a couple of years ago- we totally would have bought one; and the orange was so easy to spot when we came to stroller parking; no more lost time searching. The kiddoes napped really well in it, too; and were surprisingly comfortable throughout the day.

Thanks again, I really can’t say enough how pleased and grateful we are with your service and product- and are still overwhelmed at your generosity when we had to extend our trip because of the hurricane!

Nicole Austin, TX