Ilene

December 3rd, 2020

I am just back from a Walt Disney World vacation with my husband and 2 boys who are 5 1/2 and 4. We were there a week in August 2009. I read other reviews of this vendor which is what prompted me try them out. I have to say, it was one of the best decisions I made. I debated even getting a stroller since my boys are “big boys” now and I didn’t want to look silly pushing these 2 boys around the parks in a double stroller. Let me tell you, I would NOT have survived without it.

My boys are a little bit bigger than other boys their ages. They rank in the 95th percentile for height and weight in their age range, so I was first concerned if the stroller would bear their weight, but no problems there! The stroller was as sturdy as can be. Their height was also no problem either. If my older one stretched out his legs, hit feet hung slightly past the footrest and rubbed the wheels, but it really wasn’t any kind of issue at all. The stroller fit them perfectly. They had plenty of wriggle room. The stroller was so easy to maneuver that I was able to push it with one hand if I was holding a drink. My husband, who is tall (over 6 feet), had no problem pushing the stroller either. He wasn’t even hunched over. The stroller arrived just when I had requested it and was there waiting for me at the hotel upon my arrival. We were able to use it that first night. It was very clean and undamaged. Every part worked. Very well maintained for a rental.

Funny the things you notice, but I have to remark on the wheels. They looked brand new! I wonder how the wheels stay in such pristine condition on a rental stroller? Perhaps OSR changes them for each customer? The return was just as simple. The night before, I just dropped the stroller off at the same location from which I retrieved it. No muss no fuss. No tons of paperwork. No signing in and out. Which is another plus about this vendor. The complete lack of paperwork is heaven. As a final note, I now know how popular this vendor is. I must have seen a dozen of these strollers, both double and single, at every park I was in. Every day. My husband and I made a game of who can spot the most strollers!! Even so, it’s very easy to distinguish yours because it has an extra large name tag affixed to it in 2 locations on the stroller.

In any case, I was VERY satisfied with my rental and would 100% recommend this vendor to anyone looking to rent a stroller. And if my boys are not TOO big the next time we go down, I will rent from this company again!!

Kendra White Plains, NY